The combined commercial leverage within the travel industry of Applehouse Travel and our sister companies has enabled us to offer cost effective travel solutions by negotiating some of the lowest airfares, hotel and car hire rates available anywhere in the U.K. In addition, our transaction and management fees are highly competitive and uncomplicated. We are committed to reducing our client's expenditure on travel and providing them with the advice, assistance and support they require to make a positive difference to the performance of their business.
Applehouse Travel is a completely independent worldwide travel management company, dedicated to providing the highest standards of professional service. This means that we can be more flexible, proactive and objective than many of our competitors, capable of responding rapidly to the changing demands of global business travel and our clients, and introducing the latest services and innovations to our extensive portfolio. In addition, Applehouse Travel's client base covers a wide range of business sectors, enabling us to have a clearer understanding of the demands our clients are likely to require us to fulfil.
Our approach to corporate travel focuses on tailored and flexible solutions for the effective management of our client's travel needs. We appreciate that our client's requirements vary greatly and we therefore manage every account in isolation, in order to maximise the benefits Applehouse Travel can deliver to them. An account manager is assigned to every client, gaining a thorough and comprehensive understanding of their requirements, helping them to improve their existing travel management processes and procedures, in order to reduce expenditure on travel and deliver cost and service efficiencies. Clients may also manage their travel bookings via secure and sophisticated online systems, or the more traditional 'offline' support provided by dedicated consultants. Many clients use a combination of both.
Applehouse Travel assigns dedicated teams of business travel specialists to individual client accounts and does not operate a call centre solution, preferred by many of our competitors. In an often impersonal world, we understand the importance of building strong relationships with our clients at all levels, in order to establish the vital ingredients of continuity, reliability, efficiency and stability. The relationship and rapport between our consultants and travel bookers in particular, is critical to the fostering of successful and long-term client relationships. We place considerable emphasis on the quality of our staff who are all highly experienced, knowledgeable and personable, providing impartial, accurate and reliable travel advice. We ensure that they receive regular training to ensure that they capable of carrying out their duties to the highest standards. Similarly, we make sure that they have the latest and most sophisticated technology at their disposal to the same end.
The result of our focus in these areas can be measured by our exceptional client retention record as well as our growing reputation for service excellence in the corporate travel management sector.
Applehouse Travel provides an 'A - Z' travel management solution for all requirements, ranging from booking a comprehensive range of travel services to pro-active and meticulous account management, the creation and management of employee travel profiles, detailed management reporting, travel policy management and implementation and excellent accounting and administrative support.
Applehouse Travel establishes efficient and direct channels of communication with our clients thanks to our 'flat' management structure. This translates to a 'hands on approach' at all levels, delivering prompt decision making and superior all-round customer service.