AppleHouse Travel
Corporate Travel Services
JULY 2016
Dear Applehouse Customer,
A very warm welcome to Applehouse Travel’s first newsletter, aimed at bringing you news, updates and useful information from the corporate travel world. By keeping you informed of the developments and changes taking place in the industry, as well as the benefits available to you and your company, we hope to further enhance the level of service we offer you and improve your overall experience when travelling on business.
Yours Faithfully,
The Applehouse Team.
BA launches Gatwick – New York route
  • British Airways has launched a direct daily service from Gatwick to New York, rostering a three-class B777-200, with 40 seats in Club World (business), 24 in World Traveller Plus (premium economy) and 216 in World Traveller (economy).
  • The new route means BA is the only airline to offer flights to New York from all three of London’s main airports – Gatwick, Heathrow and London City.
  • The outbound service (BA2273) will depart Gatwick at 16:40 and arrive at JFK at 19:30. The return leg (BA2272) will leave JFK at 22:00 and land at Gatwick at 1000 the next day.

BA to launch Heathrow – Santiago route in January 2017
British Airways will commence a direct service from Heathrow to Santiago from January 3rd. 2017, making it the only airline to offer direct flights from the UK to the city. The service will operate four times weekly, deploying the airline’s newest aircraft, the Boeing 787-9 Dreamliner. With a duration of 14 hours 40 minutes, it will be BA’s longest flight.

A to offer Superfast Wi-Fi on transatlantic flights
  • British Airways passengers will be able to stream films on transatlantic flights from next year after the airline’s owners, IAG, announced a deal to install what it claims will be the fastest Wi-Fi in the air.
  • While BA has lagged behind competitors in providing Wi-Fi on its flights, Willie Walsh, the IAG chief executive, said technological advances have vindicated the decision to wait.
  • No decision has been taken on the cost to passengers but Walsh hinted it was likely to be free for basic browsing with charges for a faster service allowing downloads and video streaming. The technology would in theory allow Skype or Facetime conversations, though they are likely to be blocked to avoid annoying other passengers.
Emirates to launch 7th daily flight from Dubai to Bankok
  • Emirates Airline has announced plans to launch its seventh daily service between Dubai and Bangkok starting from July 1.
  • The additional s+ervice, which will be operated by a Boeing 777-300ER aircraft, will enhance stopover options in Dubai for the business traveller between the Middle East and Far East.
  • It will make Bangkok one of the most served destinations on the Emirates network, on par with Kuwait and Doha. The new service joins the existing four daily A380 and two daily 777 flights that currently operate between Dubai and Bangkok.
Delta and Virgin strengthen UK-US network
  • Delta and Virgin have strengthened their US-UK network with a new London-Portland, Oregon service as well as boosting frequency on other routes.
  • Delta will fly four-times weekly to Portland from Heathrow, starting May 26 2017.
  • The airline will also add a second Detroit to Heathrow service from March 26 2017, replacing Virgin's daily flight. As well as adding a third Atlanta-Heathrow frequency, taking over the second daily service currently operated by Virgin Atlantic, beginning May 25, 2017. Virgin Atlantic will continue to operate one daily Atlanta to London Heathrow service.
  • From March 26 2017, Virgin will start flying between Seattle and Heathrow, replacing the daily service operated by Delta.
  • A daily non-stop service between New York-JFK and Manchester will commence May 25, 2017 replacing the service currently operated by Delta. Delta will resume service for the winter 2017.
Virgin Atlantic adds regional connections with Flybe and announces flights from Manchester to Boston and San Francisco
  • Virgin Atlantic has signed a codeshare deal with Flybe, offering regional connections to the airline’s services from Gatwick. Manchester and Glasgow. Travellers can now book connections on Flybe from 18 UK and European airports.
  • The airline has also announced that it will introduce flights from Manchester to Boston and San Francisco during the summer of 2017. Boston services will operate on Wednesdays and Saturdays, San Francisco services on Tuesdays, Fridays and Sundays.
United unveils new business class cabins
United Airlines has unveiled an all-new business class product that will be launched on intercontinental flights from December.
  • Called United Polaris, the onboard product comprises 78-inch flatbed seats with direct aisle access, 16-inch HD screens, custom-designed bedding, new amenity kits and an 'elevated dining experience'.
  • The new business class seats will be introduced in December on Boeing 777-300ER aircraft and subsequently on Boeing 787-10 and Airbus A350-1000 aircraft, as well as on Boeing 767-300 and 777-200 retrofits.
  • United will also open new Polaris business class lounges in nine locations around the world that will feature private daybeds, showers and hot meals served in a boutique restaurant setting.
  • The first lounge will open at Chicago O’Hare International Airport in December with subsequent openings at Los Angeles, Houston, New York Newark, Washington Dulles, Tokyo Narita, Hong Kong and Heathrow.
American Airlines expands Five Star Service to more airports
  • When travelling in First or Business class with American airlines, passengers can purchase personal Five Star Service assistance to help their trip go smoothly at their choice of arrival, departure or connection. From drop-off to pick-up and everywhere in between, all arrangements will be taken care of. Each option include access to the Admiral’s club lounge (where available), where travellers can enjoy amenities like complimentary Wi-Fi, work areas, snacks and beverages, so they can stay connected or relax during the journey.

Five Star Service is available at the follow airports:

Within the U.S.
Boston (BOS), Charlotte (CLT), Chicago O'Hare (ORD), Dallas/Fort Worth (DFW), Los Angeles (LAX), Miami (MIA), New York Kennedy (JFK), New York LaGuardia (LGA), Philadelphia (PHL), Phoenix (PHX), San Francisco (SFO) and Washington Reagan (DCA)

Outside the U.S.
Buenos Aires (EZE), London Heathrow (LHR), Milan (MXP), Tokyo Narita (NRT) and São Paulo (GRU)
Lufthansa PartnerPlusBenefit
  • PartnerPlusBenefit is the most comprehensive programme of its kind, letting companies and their employees collect rewards for flying with a total of 10 airlines. And with so many flights covering well over 500 worldwide destinations, building up BenefitPoints is easy.
  • How does it work?
    Each time any company employee travels with one of the airline partners, your company will earn BenefitPoints. These can be exchanged for a range of exclusive benefits that will make business travel easier and more budget friendly, like award flights, upgrades, airport parking, hotel eGift cards, chauffeur-driven transfers, or carbon offsetting. They can also be exchanged for business, office and lifestyle accessories in our online WorldShop, or even for cashback – very wallet friendly.
  • Find out more at: www.ppb-infolounge.com or talk to your Applehouse consultant to register.
Aer Lingus announces new services to the US
Aer Lingus is adding three new routes from Dublin this summer as it celebrates 80 years of flying.
  • The Irish carrier launched a four-times-weekly service to Los Angeles on May 4 and will next introduce a daily service to New York Newark on September 1, complementing the airline’s existing daily service to New York JFK.
  • A third service, to Hartford, Connecticut, begins on September 28.
  • Aer Lingus CEO, Stephen Kavanagh, says: "These new routes open up new tourism and business opportunities with improved connectivity through our Dublin gateway."
  • Same-terminal connections and US immigration and Customs pre-clearance at Dublin Airport allows passengers to maximise their time in the US from the moment they land.
Ryanair cuts baggage fees by up to 50%
  • Ryanair has today cut its baggage fees for flights under two hours by 50 per cent and under thee hours by 17 per cent.
  • The savings apply to 15kg luggage with 20kg allowance falling by 38 per cent for flights under two hours and 13 per cent on flights under three hours.
  • For a 15kg allowance the price drops from €30 to €15 on flights under two hours and for flights under three hours they drop from €30 to €25. For the 20kg allowance prices come down from €40 to €25 and from €40 to €35.
  • The Irish budget airline announced the plans as part of its new customer service plan.
  • Passengers on domestic flights over three hours will see no change to their checked bag fees.
Eurostar
Free wi-fi and power sockets at every seat have been introduced on Eurostar’s new e320 trains between London and Paris, allowing passengers to stay connected throughout their journey, including in the Channel Tunnel.Access is via traveller’s own wi-fi enabled phone, tablet or laptop. The new e320 trains will commence services between London and Brussels in 2017.
Virgin Trains introduces Netflix-style entertainment app
  • Virgin Trains has launched a free Netflix-style streaming service, enabling passengers to watch films, TV Shows, magazines and games using their own devices, via the app BEAM. The entertainment system is free for all travellers in all classes of classes of travel. The BEAM app must be downloaded from the Apple or Android app store to devices before travel.
  • BEAM is now available on all Virgin Pendolino services on the West Coast route and will be introduced on all Voyager services by September 2016. It will be introduced on East Coast services by the end of June.
IATA committee agrees fortnightly payment move from accredited travel agencies
A move to stricter payments terms for IATA-accredited travel agents came into effect on June 1stas a result of a ruling by the association’s Agency Programme Joint Council, following a number of significant losses for airlines working with IATA agencies (in particular AirFastTickets, which was subject to a £14 million default in the UK). Specifically, the ruling relates to IATA’s Billing and Settlement Plan (BSP), the means by which payment is made by all member travel agencies to airlines. In the past, this has involved travel agencies making one monthly BSP payment (also billing their customers on a monthly basis to coincide with their BSP payment). However, from June 1st, monthly reporting changed to a fortnightly cycle (1st and 15th of each month), making it necessary for many agencies offering credit facilities to their customers to bill them on a fortnightly basis.

Welcome

We are pleased to announce that the Applehouse Sales Team has been bolstered by the Appointment of John Callander, Hollie Darbon and Neil Stratford, bringing with them a wealth of knowledge, experience and expertise in the corporate travel sector.

ISO27001
Applehouse has recently achieved ISO27001 certification, adding to our existing 9001 and 14001 registrations.

We’re moving!
Applehouse - along with our parent company Southall Travel - will be moving from our current location in Iver, Buckinghamshire to new premises in the heart of Mayfair, London. We anticipate the move to our new offices in Dover Street will take place in October or November. We look forward to welcoming you in our new home!
Terms & Conditions
Price shown are per person based on sharing a twin/double room and include return flights.
Price are inclusive of all taxes & changes. *Subject to availability

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