Applehouse Travel assigns dedicated teams of business travel consultants to every client, ensuring high levels of accuracy, efficiency and continuity for business travel booking. Every account is thoroughly assessed and an appropriate number of reservation consultants are assigned to ensure that service standards and service level agreements are maintained to the required standard.
All consultants go through a comprehensive and detailed familiarisation process for every new account, under the guidance and supervision of the Account Manager.
Applehouse Travel takes pride in building strong and lasting relationships with our clients, getting to know their businesses and ensuring that regardless of size, all receive the same individual attention, each and every time.
At Applehouse Travel, we appreciate that making bookings is only one aspect of the travel management process and that efficient and reliable accounting and administration practices are crucial to our client relationships. To this end, we have a dedicated team of accountants and administrators who ensure that our clients receive their full support and assistance with all 'back office' related processes and enquiries. In conjunction with this, our Account Managers regularly assess client satisfaction to monitor our performance in this key area of business travel management.