Duty of care and corporate responsibility

At Applehouse Travel, the safety, well-being and peace of mind of our travellers is of paramount importance. We also place considerable emphasis on our corporate responsibilities. Besides being members of IATA, ATOC, The Guild of Travel Management Companies (GTMC), and ATOL protected, we have put in place our own corporate travel policies, procedures and services to strengthen our capabilities in these areas. These memberships and strategies have helped us become one of the most sought after corporate travel solution providers. The benefits to our clients include:

• Accurate, real-time global traveller tracking
• Destination information, incident/crisis alerts and travel risk advice
• Incident management and emergency travel services
• Business continuity and disaster recovery plans

We have also achieved ISO 9001, 14001 and 27001 certification, which we believe confirms our commitment to our clients and also enhances our integrity as an organisation.

Here are some of the major benefits:

• Meeting customer requirements
• Improving the quality of our products and services and increasing client satisfaction
• Promoting continuous improvement through self-assessment
• Improving the consistency and reliability of our operations
• Improving efficiency and reducing waste
• Developing a professional culture
• Assisting clients to reduce their carbon emissions, in line with our principles of corporate responsibility
• Assisting in meeting legal and regulatory requirements
• Ensuring the integrity and safety of sensitive information and data
• Reducing the risk of security incidents

By adopting and implementing all of the practices and principles embodied in these policies, memberships and certifications, Applehouse Travel is highly qualified to work with our clients to ensure that their employees are safe and well looked after when travelling on business.